These Terms & Conditions constitute a legally binding agreement between you and zetbaz governing your access to and use of our online casino and sports betting platform. Please read every section carefully before creating an account or placing a wager.
Only adults aged 18 and above who are legally permitted to engage in online gaming may register. One account per person, per household, per device is strictly enforced across the zetbaz platform.
All financial transactions are processed in Bangladeshi Taka via bKash, Nagad, Rocket, and Upay. zetbaz reserves the right to request identity verification before processing any withdrawal request.
All bonuses issued by zetbaz are subject to applicable wagering requirements. Bonus funds and winnings derived from bonus play may not be withdrawn until wagering conditions have been fully satisfied.
Fraudulent activity, collusion, use of automated software, multiple account creation, and any attempt to manipulate game outcomes are strictly prohibited and will result in immediate account suspension and forfeiture of funds.
You are solely responsible for maintaining the confidentiality of your zetbaz account credentials. Any activity occurring under your account is your responsibility. Report suspected unauthorised access to support immediately.
zetbaz provides deposit limits, session time controls, and self-exclusion tools. We encourage all players to use these features and to seek help if gambling is negatively affecting their daily life or financial wellbeing.
Welcome to zetbaz. These Terms & Conditions ("Agreement", "Terms") govern your access to and use of the zetbaz website located at zetbaz.club ("Platform"), including all games, sports betting markets, promotional offers, account services, and any other features or content made available through the Platform. This Agreement is entered into between you ("Player", "User", "you") and zetbaz ("we", "us", "our", "the Company").
By registering an account, making a deposit, placing a wager, or otherwise accessing any part of the zetbaz Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms in full, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference. If you do not agree with any part of these Terms, you must not access or use the Platform.
zetbaz operates as an online casino and sports betting platform serving players in Bangladesh. All services are provided in English. Financial transactions are denominated in Bangladeshi Taka (BDT, ৳) and processed exclusively through locally supported mobile payment methods including bKash, Nagad, Rocket, and Upay.
Age Restriction: The zetbaz Platform is strictly for adults aged 18 years and above. By accessing the Platform, you confirm that you are at least 18 years of age. zetbaz employs Know Your Customer (KYC) verification procedures to enforce this requirement. Any account found to belong to a person under the age of 18 will be suspended immediately and all associated funds will be withheld pending investigation.
To be eligible to register and use the zetbaz Platform, you must satisfy all of the following conditions at all times:
zetbaz reserves the right to request documentary proof of eligibility at any time, including but not limited to government-issued identification, proof of address, or proof of payment method ownership. Failure to provide requested documentation within the stipulated timeframe may result in account suspension or withdrawal restriction.
To access the full functionality of the zetbaz Platform — including placing real-money wagers, accessing bonuses, and processing withdrawals — you must create a registered account. The following conditions apply to account registration and maintenance:
If you suspect that your zetbaz account has been accessed without your authorisation, please contact our support team immediately via Live Chat (available 24/7). We recommend changing your password immediately in such circumstances.
All financial transactions on the zetbaz Platform are conducted in Bangladeshi Taka (BDT, ৳) and are processed through the following approved payment methods: bKash, Nagad, Rocket, and Upay. zetbaz does not currently accept credit cards, international wire transfers, or cryptocurrency.
Deposits:
Withdrawals:
zetbaz is committed to the prevention of money laundering and terrorist financing. We are required to report suspicious transaction activity in accordance with applicable laws. All player funds are held in segregated accounts separate from zetbaz's operational funds.
zetbaz offers a range of bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the following general conditions, in addition to any specific terms communicated at the time the bonus is offered:
All games available on the zetbaz Platform are provided by licensed third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game is governed by its own individual rules, which are accessible from within the game interface. In the event of a conflict between a game's individual rules and these Terms, these Terms shall prevail unless otherwise stated.
The following conduct is strictly prohibited on the zetbaz Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent account closure, forfeiture of account balances, and referral to relevant law enforcement authorities where applicable:
zetbaz employs sophisticated fraud detection and account monitoring systems. Attempts to circumvent these systems are themselves a breach of these Terms, regardless of whether the underlying prohibited conduct was successful.
zetbaz is committed to promoting responsible gaming and the wellbeing of all players. We believe that gambling should be an enjoyable leisure activity, and we take seriously our obligation to help players maintain control over their gaming behaviour.
The following responsible gaming tools are available to all registered zetbaz players through the account settings panel:
If you believe that gambling is negatively affecting your financial situation, relationships, or mental health, we strongly encourage you to use our self-exclusion tool and to seek support. For further information on our responsible gaming commitment, please visit our Responsible Gaming page.
All zetbaz accounts are subject to mandatory age verification. Players who are identified as being under 18 years of age will have their accounts permanently closed and all deposited funds returned to the verified payment source.
All content on the zetbaz Platform — including but not limited to the zetbaz brand name and logo, website design and layout, software, graphics, text, images, audio, video, and game content — is the intellectual property of zetbaz or its licensed content providers and is protected by applicable copyright, trademark, and other intellectual property laws.
To the fullest extent permitted by applicable law, zetbaz and its officers, directors, employees, contractors, and agents shall not be liable for:
Where liability cannot be excluded by law, zetbaz's total aggregate liability to you shall not exceed the total amount deposited by you into your zetbaz account in the thirty (30) days immediately preceding the event giving rise to the claim.
Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, fraud, or any other matter that cannot be excluded or limited by applicable law.
zetbaz collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
zetbaz reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, in any of the following circumstances:
You may close your zetbaz account voluntarily at any time by contacting our support team. Upon voluntary closure, any real-money balance remaining in your account (excluding active or pending bonus funds) will be returned to your registered payment method within 5 to 10 business days, subject to completed KYC verification.
Sections of these Terms that by their nature should survive termination — including but not limited to Sections 7 (Prohibited Conduct), 9 (Intellectual Property), 10 (Limitation of Liability), and 14 (Governing Law) — shall continue to apply following account closure.
zetbaz reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, zetbaz will notify registered players by publishing the updated Terms on this page with a revised effective date, and where practicable, by sending a notification via the contact details associated with your account.
Your continued use of the zetbaz Platform following the publication of updated Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must cease using the Platform and may request account closure by contacting our support team.
We recommend reviewing these Terms periodically to stay informed of any updates. The date at the top of this page reflects when the Terms were most recently updated.
These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable law. zetbaz operates as a platform serving the Bangladesh market, and these Terms are written in English to ensure clarity and accessibility for Bangladeshi players.
In the event of a dispute between you and zetbaz, we encourage you to contact our support team in the first instance to seek an informal resolution. Our support team operates on Bangladesh Standard Time (BST, UTC+6) and is available 24 hours a day, 7 days a week via Live Chat.
If a dispute cannot be resolved informally, the parties agree to submit to the exclusive jurisdiction of the competent courts, subject to any mandatory consumer protection laws that may apply in your jurisdiction. Nothing in these Terms limits your statutory rights as a consumer under applicable law.
If you have any questions, concerns, or feedback regarding these Terms & Conditions, or if you wish to exercise any of your rights under these Terms, please contact our support team using the details below. All communications should be in English to ensure prompt and accurate handling.
For account-specific queries such as withdrawal status, bonus eligibility, or KYC document submissions, please have your registered account username and registered bKash or Nagad number ready when contacting support. This helps us resolve your query as efficiently as possible.
Now that you are familiar with our Terms & Conditions, you are ready to enjoy Bangladesh's most exciting online casino and cricket betting experience. Browse our full game library, check out the latest promotions, or head to the FAQ for quick answers.